Job Description

Key responsibilities:

• Program design and development (this includes audio and visual aids)
• Delivery of training interventions
• Company specific systems, application and product training
• One on one learner interactions
• Ensure training delivery aligned to business objectives
• Assessment, Moderation and Evaluation
• Administration (facilities, invites and attendance registers)
• Reporting and documentation (feedback, reporting)

Qualification and experience: 

• A matric qualification
• A related Diploma
• At least 2 to 3 years of relevant experience (operational and theory)
• At least 2 to 3 years of proven work experience in project management
• Solid experience of 2 to 3 years in the retail / FMCG industry
• Detailed experience requirements in:
  • Presentations
  • Reporting skills
  • Retail
  • Change management
  • People management
  • CRM
  • Business

Skills:

• Review and Reporting 
• Managing Change 
• Business Case Contribution 
• Business Process Modeling (BPM) 
• Enterprise Readiness Assessment 
• Perform Gap Analysis 
• Human resources systems and tools 
• Presentation Creation 
• Spreadsheet Expertise 
• Employee Relations 
• Learning Solutions Development 

Behaviours:

• Applies market and business insights in order to drive organisational objectives 
• Effectively works with others to achieve shared goals 
• Creates an environment that fosters and nurtures a culture of creativity which drives success 
• Thinks and plans strategically, focusing on the long-term goals and objectives of the organisation 
• Develops plans and prioritises initiatives that align to the organisational goals and objectives 
• Understands and navigates dynamics created by processes, systems, and people 
• Assesses and improves the efficiency, effectiveness, and quality of various work processes 
• Quickly adapts and acquires new knowledge, skills, and competencies in a rapidly changing environment 
• Interprets and simplifies complex and contradictory information when resolving organisational problems 
• Takes accountability and ensures others are held to account on agreed upon performance targets 
• Sets ambitious goals and takes focused action to achieve desired outcomes to deliver measurable results 

Skills Required

• Attention to Detail