CORE FUNCTIONS INCLUDE:

·        Administer, Manage, Maintain & Monitor the IT Systems infrastructure.

·        Identify & troubleshoot system issues and problems

·        Anticipate potential issues and repair systems and software as necessary

·        Resolve system related issues efficiently

·        Ongoing Proactive monitoring of all IT Systems

·        Coordinate, troubleshoot, and resolve support calls with external providers

·        Perform Root Cause Analysis

·        Implementation and management of new systems and technologies

·        Identify & implement upgrades and updates on the IT Systems as they become available.

·        Responsible for capacity and storage planning

·        Perform routine and scheduled backups of systems where and when necessary

·        Carry out ongoing performance monitoring of the IT Systems

·        Implement measures to maintain and improve system performance

·        Evaluate the effectiveness of security measures that are in place for all IT Systems

·        Perform regular security monitoring to identify and resolve possible areas of compromise and risks

·        Configure, maintain, and enforce IT Security and Access Controls for all IT Systems.

·        Implement regular Patches and Updates as and when required

·        Implement and enforce security policies, conduct regular security audits, and implement measures to protect against vulnerabilities and cyber threats

·        Work closely with IT management to align system administration tasks with organizational goals.

·        Work closely with service providers to ensure seamless functionality of all IT systems.

·        Provide ongoing and regular reporting for various systems.

·        Develop Analytics for meaningful insight.

·        Maintain comprehensive documentation of system configurations

·        Create and Update Policies and SOPs related to the IT Systems

·        Will be required to provide End User Support as and when needed

·        Stay abreast of technological advancements and areas of IT Systems development

QUALIFICATION:

·        Qualifications in Computer Science or a related field

·        Certifications such as CompTIA Security , Microsoft Certified: Azure Administrator Associate, or equivalent are desirable.

EXPERIENCE:

·        At least 3 years’ experience in Information Technologies, and other related areas.

·        Demonstrable experience in successfully supporting Systems Admin Role

JOB RELATED KNOWLEDGE AND SKILLS

·        Proven experience in System Administration or similar role

·        Experience with Cloud Platforms

·        Excellent problem-solving and communication skills.

·        Ability to work independently and collaboratively in a team environment.

·        Hands on experience.

·        Able to demonstrate the ability to undertake the above responsibilities.

·        Excellent knowledge of best practices around system management and controls.

·        A passion for Service Improvement

Competencies and Skills:

·        Excellent interpersonal, oral and written communication skills

·        Proficient knowledge of Windows operating systems

·        Organizing, prioritizing, and multitasking Skills

ADDITIONAL REQUIREMENTS:

·        Overtime and weekend work may be required.