MANCOSA, a DHET registered and CHE accredited private higher education distance education provider, offering undergraduate and postgraduate Education qualifications, has the following vacancy available: Research Department: Student Support Administrator
Job description
CORE PURPOSE
To facilitate administrative duties for the Doctoral Research Office within the Research Directorate
Core Functions
General Administration which includes but is not limited to:
Student Support and consultation
Minute taking
Record keeping and tracking (manual and digital)
Data storage and analysis
Communication with key stakeholders
Key Attributes
Checking student's registration status on the Management Information System (MIS) to ensure that student is currently registered
Capture topic details onto excel database and the MIS
Regularly communicate with students and supervisors regarding progress and pastoral care and track accordingly on the MIS.
Minute taking
Must possess strong organisational skills and ability to multi-task
Must possess excellent inter-personal skills
Must possess intermediate or advanced digital literacy skills
Be enthusiastic and build a positive institutional culture
Must be flexible and resourceful
Must be able to work under pressure
Must possess excellent verbal and written communication skills
Ensure that staff and students comply and abide by the values and mission statement espoused by the institution
Able to work collaboratively and build capacity
Provide pastoral care and support to students
Discretion and an understanding of confidentiality
General
Fulfil all reasonably expected administrative functions related to the post.
Minimum requirements
Minimum Job Requirements:
A degree/diploma in Administration/ Education component
At least 3 years of experience in Administration
Experience and working knowledge of Management Information Systems
Additional Recommendations:
IT experience will be advantageous
Experience in partnerships and collaboration with externals stakeholders
Distance learning experience in assessments (online and contact)
