Your responsibilities would include:
• Achievement of the team’s targets/KPI’s in line with the Brand(s) product requirements.
• Ensuring compliance standards & legislative requirements are adhered to and met against agreed quality benchmarks.
• Managing relationships with internal & external stakeholders to achieve the desired outcome.
• Consistent focus & improvement of client service delivery.
• Ensuring that reports are analysed & compiled accurately to provide feedback on individual and overall team performance.
The ideal candidate will need:
• Matric qualification / NQF Level 4 Qualification
• Management related qualification [advantageous]
• Part or full qualification that is recognized by the Financial Services Board
• RE5 Financial Services Board Qualification [advantageous]
• 2 years management experience
• Be willing to commit to continuous learning
• Relevant sales experience
• To be computer literate [MS Office & Intermediate Excel]
• Sound understanding & application of people management procedures [e.g. IR, coaching]
• Ability to work independently as well as within a team dynamic
• To be highly driven & motivated
• Excellent communication skills [verbal, written & interpersonal]
• Strong analytical & numerical ability
• High attention to detail & ability to effectively problem solve
• To influence & persuade the relevant stakeholders
• To meet deadlines/targets in a pressurised environment
Preference will be given, but not limited to, candidates from designated groups in terms of the Employment Equity Act.
Please ensure that your Line and HR Managers are aware of and support your application.
APPLY HEREn/a