We’re looking for Telesales agents to join our Insurance/Credit Sales team who will be responsible for selling insurance products to customers over the telephone.
RESPONSIBILITIES
Direct Sales:
Contact prospective customers to present information and explain available products.
Delivered prepared sales talks, reading from a script that describes products, in order to persuade potential customers to purchase a product. Explain products and prices, and answer questions from customers.
Ensure FAIS and FICA standards are adhered to when dealing with customer calls and correspondence. Update customer details and communication on the customer debtor system (CDS). Ensure the quality of calls is in line with service level agreements (SLAs).
Updating Personal Information:
Accurately updating customers' personal, employment and contact details to ensure right party contact.
QUALIFICATIONS
Grade: 12.
1 Year Experience in Sales environment. (Specifically selling Life insurance policies).
Specific Knowledge in RE5 + FAIS is advantageous.
Business Understanding of FSB Compliance, Code of Conduct & Relevant Legislation (NCA, POPI, etc
Mr Price is a fashion-leading clothing, footwear, cosmetics and accessories retailer that offers on-trend and differentiated merchandise at extraordinary value to ladies, men and kids.
Through constant innovation and product development, staying on... Read More
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Upper Level Durban Station Complex,
65 Masabalala Yengwa Ave,
Stamford Hill, Durban,
4001