An exciting opportunity exists for a TEMP RETAIL ADMIN CONTROLLER at SPITZ in Bryanston, Johannesburg. The purpose of the role is to provide guidance to store management on the efficient co-ordination and organisation of administration processes, to ensure that the best value is provided to the business and to implement and maintain effective back-offices processes across Spitz, Kurt Geiger, Gant and Green Cross stores. This will be a 5-month contract.

Line Manager: Projects and Operations Manager

Number of Direct Reports: None

Job Specification:

Key Performance Areas:

1. Service centric and support the business with timely accurate information which aids decision making, and timely service to stores.

• Adhoc coaching with store management/shift runner
• Attend to call logs within 3 days of receiving
• Submitting Admin report within 48 hours of completing the check                             
• Compare previous report and highlight repeat findings
• Stocktake planning and complete stocktakes on time accurately with little/no errors 

2. Deliver Operations Admin KPI's

• Stock losses to be in line with each brand standard.
• Admin scores to be 90% and above across all brands.
• Exception reporting on out of line items to the Regional and/or Ops Exec.                                
• Complete 2 x CCTV Remote checks per month highlighting risk-related issues and recommend ways to combat stock loss 

3. Identify areas of risk within the Retail store environment and highlight these to management, provide detailed analysis which could provide decision makers with alternate approaches

• Identify and report on risk related items that could negatively impact the company
• Complete the in-store Observation checklist highlighting any out of line issues
• Attend morning stock counts and identify out of line or suspicious/fictitious counts
• Confirmed factual accuracy of all issues and findings with recommendations to improve                               
• Evidence of (50 Spitz, 20 KG & GC) shoe pairing checked during admin check
• OHASA check completed on mobile app with action plan and photos 

4. Focused cost reduction

• Interrogation of market-related costs and current "best prices" available for flights, accommodation, meals, petrol card and other 

Minimum Requirements:
Experience: 

• At least 3 years of experience in a similar retail environment
• At least 3 year of experience in a Store Admin Manager capacity
• Knowledge of key Store Admin policies and procedures within a retail environment

Qualifications:

• Matric/Grade 12/NQF4
• Studying towards an Administration or Retail Management degree or diploma will be highly advantageous 

Additional Requirements:

• MS Office Suite
• SAP intermediate proficiency
• Ability to travel between 80% - 90% of the time
• Ability to stay overnight, in some instances for an entire week at a time
• Valid Manual South African Driver’s License
• Must have maintained an average of 95 – 99 % Admin audit score (Non-negotiable)

Competencies:

• Attention to detail
• Documenting Facts
• Minimising Risk
• Planning and Organising
• Articulating Information
• Thinking Rationally
• Taking Initiative
• Keeping Commitments