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Tracing:
Managing assigned cases effectively for debtor profiling by utilizing a variety of search engines, tools, and support services to optimize correct party contact.
Tracing, identifying, and contacting absconded and delinquent clients in order to collect outstanding debts
Handle challenging debtor calls assertively to guarantee that all promises to pay (PTP) are kept.
Ensure that work quality is in accordance with service level agreements (SLAs).
Maintaining complete compliance with all applicable debt collecting laws and regulations.
Personal Information Updating:
Correctly updating customers' personal, job, and contact information to guarantee proper and consistent contact when collecting on past-due bills.
Conducting extensive and accurate debtor investigation, as well as ensuring proper case preparation in order to contact the appropriate party.
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