Job Description

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The Human Resources department seeks to employ a Voice Stress and Polygraph Analyst that will mainly operate in the Pretoria area. The person will be reporting to the Polygraph Manager.

Main purpose of the position:
To do integrity voice stress and polygraph tests as requested and instructed by management.

Key Performance Areas:

• To conduct periodic and incident related voice stress and polygraph tests as determined by Operational needs and Client Service Level agreements.
• Assessments of tests and findings.
• Ensuring timeous availability of results to the relevant managers.
• Daily liaison with Operations Management, Senior Management, Directors as necessary.
• To maintain a high level on integrity and honesty in the findings of tests conducted.
• Confidentiality of information and test results.
• Weekly, monthly feedback on productivity, number of tests done etc.
• Ensuring constant availability in case of emergencies.
• To ensure that all tests are done as per accepted practice
• To treat all staff to be tested in a humane manner and respectfully.
• Schedule all contractual weekly monthly, quarterly etc. tests as dictated by Operations Management and in line with contracts with clients and recruitment division.
• Give feedback timeously on all tests done.
• Do emergency tests on incidents and use voice stress /polygraph as a tool in specific investigations.

Minimum Requirements:

• Grade 12 or equivalent
• Computer literacy & Microsoft office & voice stress software.
•  2 to 3 years voice stress and poly graph experience
• Own reliable transport.
• Must be trained in both Voice stress and Polygraph-AVSAPRO

Core competencies required:

• Team work
• Communications skills
• Customer focus
• Self-development
• Integrity
• Trustworthy

Skills:

• Computer literacy
• Admin skills
• Leadership skills
• Conflict handling skills
• Good interpersonal skills
• Work at a pace when required

Knowledge:

• Vast knowledge of voice stress & polygraph testing
• Preferable knowledge of security industry

Behavioural attributes:

• Pro – active
• Reliable
• Honesty
• Trustworthy
• Can work independently
• Attention to detail
• Ability to work under pressure
• Tenacity
• Willingness to travel

We reserve the right not to make an appointment to any advertised position. Whilst preference is always given to existing employees the choice made is purely on merit, historically disadvantaged candidates and black female candidates are encouraged and supported in the FSG team. Whilst black female candidates will be given priority as per our transformation policy subject to the above criteria.

Fidelity Services Group (Pty) Ltd supports global fair practice and business ethics on continuous development of our human capital as the key resource to our success in the markets in which we participate.

Should you not be contacted regarding this position within 10 working days from the closing date, please regard your application as unsuccessful

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Skills Required

• Attention to Detail