This post was previously advertised as Job ID: 5231.  All applications received in response to the previous advertisement, will automatically be considered again. Previous applicants therefore do not need to reapply.

KINDLY TAKE NOTE: Applications may only be submitted online through the official UFS vacancy website: https://ufs.hua.hrsmart.com/hr/ats/JobSearch/viewAll  - Applications submitted through any other platform will not be considered. 

Duties and responsibilities:
 

Website Content Management 

•    Update and monitor the quality of content on the website.
•    Update photos published on the website. 
•    Archive multimedia (photos, designs, videos) on the content management systems and photo archive. 
•    Upload/update content on the KovsieLife student website (including the front page).
•    Upload departmental publications on the website.
•    Upload photo galleries on the website. 
•    Update website pages of support service divisions. 
•    Write and upload new content for the main pages of the website.
•    Assist with various website-related projects and establish content requirements/needs where required.
•    Assist with conducting focus groups to obtain input from different stakeholder groups on webpages, website designs and content when needed.
•    Assist with compiling and implementing an annual digital content calendar, including all the websites not managed by the Department of Communication and Marketing (DCM). 
•    Develop content plans and production schedules for each of the websites that require content updates and liaise with the specific faculty or department. 
•    Ensure the upload of content on the front page of the website.
•    Provide support with updates and maintenance of the internal DCM SharePoint and intranet sites. 
•    Update the UFS Podcast webpage as needed.
•    Assist with supplying photos to faculties and departments on request.

Website Administration 

•    Administer website and related errors on the content management system. 
•    Attend meetings between DCM and ICT Services to discuss the progress of all IT-related projects.
•    Act as liaison between ICT Services and DCM regarding website projects, redesign, and realignment of content projects.
•    Assist in developing, implementing, and updating the Content Management Plan. 
•    Report technical bugs and errors in a timely manner to the relevant ICT department.
•    Inspect top-level domain websites and website pages. 
•    Advise on content updates, webpage layouts, and multimedia implementation for departmental and faculty websites as needed. 

Client Engagement and Relationship Management 

•    Act as liaison between internal and external clients and ICT Services.
•    Provide expert advice on website projects, processes, and website best practices.
•    Liaise with, advise, and assist faculty communication and marketing officers on website projects.
•    Check in with faculty and support services website managers on progress with website projects. 
•    Provide telephonic or electronic support to internal and external clients/stakeholders.

Content Curation for Communication Platforms
•    Participate in DCM’s Content Hub and curate content for the communication platforms according to the assigned portfolio.
•    Ensure that content is presented timeously and in a multimedia format to optimise its use on the various communication platforms.
•    Act as backup on other communication platforms in the Unit for Digital Communication, should the need arise.
•    Perform general administrative office duties as delegated.

Crisis Communication Support
•    Assist the crisis communication team in uploading content to the website when and where needed.

Benchmarking
•    Assimilate and analyse the national and international environment within the area of responsibility and implement new interventions.

Inherent requirements:

•    A Bachelor’s degree in Communication Science or related field, or an Advanced Diploma/ BTech degree/ Postgraduate Certificate in Information Systems on NQF Level 7. 
•    Minimum of two (2) years relevant working experience relating to the duties and responsibilities.

Recommendations:

•    Work experience in the higher education environment. 
•    Proven proficiency in business writing and experience in writing relevant content for digital and print channels/publications.
•    Proven knowledge of HTML and CSS coding languages. 
•    Proven experience of working on a website content management system (CMS), such as WordPress, Drupal, and/or Progress Sitefinity.
•    Proven knowledge of photography, Adobe Photoshop, and Lightroom.
•    Proven experience in Adobe Creative Cloud.
•    Valid driver’s licence. 
•    Expert knowledge of website editing.
•    Demonstrable website project administration capabilities (liaising with internal clients, advising and supporting website projects). 
•    Demonstrable project management skills with website best practice and implementation.
•    Knowledge of journalism, corporate communication, or writing articles for a variety of platforms.
•    Proven knowledge of souring relevant digital content (e.g., sourcing images using a photo archive, stock libraries, etc). 
•    Knowledge of Microsoft Word, PowerPoint, Excel, and OneDrive.
•    Basic knowledge of analytical programmes such as Google Analytics and Hotjar.
•    Demonstrable knowledge of reporting using analytical data. 
•    Client liaison, providing technical support to internal stakeholders regarding website best practices and techniques. 
 

Required competencies: 
Results oriented.
-    The ability to set high standards, establish tough goals, and to work to achieve success.
-    The ability to cope with a frequently changing environment and to adapt to evolving situations. 
•    Strategic thinking.
-    The ability to deal with several activities at a time.
-    The ability to focus on details, work towards perfection, and approach work in a neat and organised manner.
•    Business acumen:
-    The ability to adhere to rules and strictly follow work regulations.
-    Proficient in using MS Office.
•    Leading.
-    The ability to maintain high levels of personal motivation, energy and enthusiasm.
-    The ability to lead, take charge of situations, and offer opinions and directions to others. 
•    Building coalitions
-    The ability to negotiate, sell, influence and to persuade others.
-    The ability to be self-assured and at ease with people in all types of social situations.

Required Documents:

Please ensure that all relevant documentation is attached to your application. INCOMPLETE APPLICATIONS WILL NOT BE CONSIDERED. 

•    A detailed curriculum vitae and cover letter. 
•    Certified copies (not older than 6 months) of qualifications (please provide the SAQA accreditation in the case of foreign qualifications).
•    A certified copy (not older than 6 months) of your identity document (ID).
•    Proof of registration with a Professional Body (if applicable).
•    A copy of your driver’s license (if applicable).
•    A service record of your current employer / last employer (only applicable to external applicants).

Assumption of duties:
1 July 2023.

Closing date:
25 June 2023.

Salary:
The annual remuneration package, including benefits is R408 148.51 – R513 407.84 per annum, depending on the budget available for the position, relevant work experience and qualifications.

Enquiries:
For enquiries, please feel free to contact me at 051 401 9814 or email at MakolaCM@ufs.ac.za or Recruit@ufs.ac.za. Additionally, kindly contact 051 401 9810 / 9813 / 9848/ 2979 for assistance.

General:
The UFS is a designated employer and is committed to the pursuit of excellence, diversity, and redress in achieving its equity targets in accordance with the Employment Equity Plan of the University and its Employment Equity goals and targets. Preference will be given to candidates from the under-represented designated groups including candidates with disabilities. Our Employment

Equity Policy is available at :   https://ufsacza.sharepoint.com/:b:/r/sites/supportservices/hr/Employment Equity/EEA13_EE Plan UFS 1 March 2022 (003).pdf?csf=1&web=1&e=TjtoXH

The University processes personal information in line with its obligations under the Protection of Personal Information Act (POPIA) and any personal information provided to the University will be treated as confidential and processed in accordance with the rights provided to data subjects under POPIA.

The University reserves the right not to fill the post. The UFS will only consider applications of candidates who meet all the inherent requirements of the position. Applications that are incomplete will not be considered. Communication will be limited to shortlisted candidates only. Should you not be contacted within six weeks of the closing date for applications, you may assume that your application was unsuccessful.